Sequoia National values its users’ privacy.

This Privacy Policy (“Policy”) explains how we collect and use personal information from visitors to our website or users of our online services, and what we will and will not do with the information we collect. This Policy reflects Sequoia Sells Systems’ commitment to exceeding privacy standards.

1. Policy Updates

We reserve the right to make changes to this Policy at any time. To stay informed, we encourage you to frequently visit this page. If we make significant changes to how we use your personal information, we will notify you via email. You will have the option to decide whether to allow us to use your information in a different manner.

2. Scope of the Policy

This Policy governs any data collection and usage by Sequoia Sells Systems. By using http://www.sequoianational.com, you consent to the data collection procedures detailed in this Policy.

Please note that this Policy does not apply to any information collected by third-party companies or individuals not managed by Sequoia National. We recommend reviewing the privacy policies of any external sites you visit or link to from our website.

3. What This Policy Covers

• The personally identifiable information we collect.
• Why we collect this information and the legal basis for doing so.
• How we use and share the information.
• Your choices regarding the use of your data.
• The security measures in place to protect your information.

4. Information We Collect

You are always in control of whether to disclose personally identifiable information to us. However, if you choose not to provide certain information, we may be unable to register you as a user or deliver services. We collect information in the following ways:

Voluntarily Provided Information:

Information such as your name, address, email address, billing, and credit card details that you provide when purchasing services or requesting information.

Automatically Collected Information:

Information collected via cookies, third-party tracking, and server logs when visiting our website.

In addition, we may collect non-personal, anonymous demographic data, such as age, gender, household income, political affiliation, race, and religion. This information helps us maintain and improve the quality of our services.

5. Why We Collect Information and Retention Period

We collect your data to:

• Understand your needs and provide requested services.
• Improve our services and products.
• Send promotional emails, with your consent.
• Contact you for surveys or market research, with your consent.
• Customize our website based on your preferences.

The length of time we retain information is based on its relevance, legal requirements, and our legitimate interests, as described in this Policy.

6. How We Use Collected Information

Sequoia National does not sell, rent, or lease customer lists to third parties. We may use your personal information to:

• Operate our website and deliver the services you request.
• Inform you of additional services or products available from http://www.sequoianational.com.
• Contact you for surveys or research on potential future services.
• Share information with business partners regarding offers of interest to you, with your consent.

7. Disclosure of Information

We may disclose your information only:

• As necessary to provide services or products you ordered.
• As described in this Policy or with your consent.
• In aggregate form that does not identify you.
• As required by law or in response to a subpoena.
• To auditors or external parties who maintain confidentiality.
• To enforce our Terms of Service or protect Sequoia National’ rights and property.

8. Non-Marketing Purposes

Sequoia National respects your privacy but reserves the right to contact you for non-marketing purposes (e.g., security alerts, account issues). We may use public notices, newspapers, or our website to communicate important information when necessary.

9. Children Under 13

10. Unsubscribe or Opt-Out

You can discontinue receiving emails or newsletters by emailing us at service@sequoianational.com. For third-party sites, please refer to their opt-out procedures.

11. SMS Communications and Mobile Information

If you provide your mobile phone number and consent to receive text messages from Sequoia National, we may send service-related SMS communications including onboarding updates, appointment reminders, account support notifications, project updates, and responses to customer inquiries.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

Mobile opt-in data, consent records, and phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.

12. Links to Other Websites

Our website may contain links to third-party websites. Sequoia National is not responsible for the privacy policies or practices of such websites. We encourage you to review the privacy statements of any external websites you visit.

13. Notice to European Union Users

Our operations are primarily in the United States. If you provide us with personal information, it will be transferred to the U.S., and by providing it, you consent to this transfer and our handling of your data under this Policy. For GDPR compliance, refer to https://gdpr.eu for further details.

14. Security

Sequoia National takes security seriously. We use encryption to protect sensitive information transmitted online, and only authorized employees have access to personal information. All systems storing personal data are secured to prevent unauthorized access, modification, or disclosure.

15. Acceptance of Terms

By using this website, you accept the terms outlined in this Privacy Policy. Continued use after any updates or changes to the Policy indicates your acceptance of those modifications.

16. How to Contact Us

For questions or concerns regarding this Policy, please contact us:

• Email: service@sequoianational.com
• Phone: (817) 778-9616
• Mailing Address:
  Sequoia National
  30 N Gould St Ste N
  Sheridan, WY 82801

GDPR & COPPA Compliance

For GDPR and COPPA compliance guidelines, please refer to:

• GDPR: https://gdpr.eu
• COPPA: FTC COPPA Guidance