1. SMS Communications and Mobile Information

If you provide your mobile phone number and consent to receive text messages from Sequoia National, we may send service-related SMS communications including onboarding updates, appointment reminders, account support notifications, project updates, and responses to customer inquiries.

2. Frequency, Opt-Out & Support

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

You may also contact us for assistance at (817) 778-9616.

3. Privacy & Data Protection

Mobile opt-in data, consent records, and phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.

Our general Privacy Policy indicates what other information is being collected, how it is used, and how users can opt out.

4. Data Usage & Service Changes

You agree to notify us of any changes to your mobile number and update your account with us to reflect this change.

Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.

By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.

5. Frequently Asked Questions

Will I be charged for the text messages I receive?

Though Sequoia National will never charge you for the text messages you receive, depending on your phone plan, you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan.

6. Contact Us

If you have any questions, please contact Sequoia National at (817) 778-9616.