SMS Terms & Conditions
Terms regarding mobile messaging with Sequoia National.
1. Program Description & Frequency
By providing your mobile number, you agree that Sequoia National may send you SMS or MMS messages related to important account information, onboarding updates, appointment scheduling, customer support communication, and service-related updates.
Message frequency varies.
2. Opt-Out & Support
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at (817) 778-9616.
Notice: Message and data rates may apply.
3. Privacy & Data Protection
Our Privacy Policy indicates what information is being collected, how it is used, and how users can opt out.
Mobile opt-in information and consent data will not be shared with third parties or affiliates for marketing or promotional purposes.
Privacy Guarantee: Mobile phone contact information will not be shared or sold to third parties for marketing purposes.
4. Data Usage & Service Changes
You agree to notify us of any changes to your mobile number and update your account with us to reflect this change.
Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.
By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.
5. Frequently Asked Questions
Will I be charged for the text messages I receive?
Though Sequoia National will never charge you for the text messages you receive, depending on your phone plan, you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan.
6. Contact Us
If you have any questions, please contact Sequoia National at (817) 778-9616.